IPBRICK Call Center

Web Interface for Call Center, Telemarketing and Technical Support

Call Center

IPBRICK’s Call Center solution enhances the use of IP PBX solution features while allowing supervisors to assess agent performance, consult attendance statistics, plan outbound campaigns, and much more.

Features

Plan outbound and inbound campaigns for companies and/or customers
Evaluate the performance of agents
View call statistics
Overview communications traffic
Ensure all missed calls are answered
Improvement in the quality of service provided

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