IPBRICK’s Voicebots and Chatbots Solution
Automating voice and chat service processes using Artificial Intelligence techniques
Have an easier interaction with your customers
Chatbots
The chatbot perceives the user’s intention through the written words or phrases and tries to interpret them to convey a correct answer.
Voicebots
Using the voice as a form of interaction, a Voicebot can understand the language used, understand their intention and give an immediate response.
Practical Applications
The automation of service processes through voice and/or chat, using Voicebots or Chatbots, has applicability in the most diverse sectors of activities, (Banking, Financial Services, Customer Support Services, etc.) and plays an important role in optimization of customer service.
With this technology, it is possible to:
Advantages of using IPBRICK Virtual Assistants
It uses features that relate to all age groups: voice and chat.
Promotes a better relationship between the brand and the customer.
Avoid repeating information.
Reduces waiting time.
Improves customer experience.
Greater speed and efficiency in service.
Increases employee productivity.
Get to know all the features of Virtual Assistants
Contact us to learn all about the features available and how you can integrate Voicebots and Chatbots solutions into your business.
Bownload Flyer