DR. FRANCISCO ZAGALO HOSPITAL
Located in the Central Region of Portugal, Ovar is know as the Museum City of Azulejo (portuguese tiles). There is even who consider that walking through Ovar is like strolling in an open-air museum, where we encounter beautiful tile panels on every corner, which enrich the architectural heritage of the city. But is beauty is not the only thing that makes it stand out. In Ovar we can find the Dr. Francisco Zagalo Hospital, which is a reference in healthcare provision and stands out for offering a hospital service of excellence and proximity, to the population. Looking forward to keep assuming itself as a hospital unit of reference, it started a project of document dematerialization with the help of IPBRICK, S.A. and in partnership with Fullcom.
Currently, the approximately 160 users of the Hospital of Ovar use iPortalDoc, the Document and Process Management solution of IPBRICK, to manage the processes: Correspondence, Internal Information, Quality and Financial. They use the Correspondence process to handle the received and sent Correspondence. The Internal Information process, to manage information notes, internal communication, authorization of terms of liability and registers of material in the operating room. They use the Meetings Module, to manage the meetings of the Board of Directors, as well as the Contracts Module, to manage contracts with suppliers. The complaints that arrive at the hospital are managed in the Quality Process.
The project, inserted in the action SNS sem papel 2020 (a portuguese action that consists in transforming the national health service into a paperless service), has revealed itself as a success in the dematerialization of registers and processes, which are now managed by a set of applications, among them iPortalDoc, and, thus, are completely dematerialized. In addition, they are promptly and safely handled, and all their information is associated to each process, avoiding the circulation of information in paper format and its subsequent printing.