Call Manager for IPBRICK

CallManager4IPBRICK is a call management module and is mainly used for receptionists and callcenter supervisors .

 

It is based on Flash Operator Panel 2 (FOP2) and allows you to manage and monitor the status of extensions, sip trunks, queues and conference calls, of a company, through a simple web interface.

 

The CALLManager4IPBRICK interface is mainly composed of two areas: The taskbar that allows the user to perform actions, and the viewing area of extensions, queues, trunks and conferences.

 

In the IPBRICK WEB Interface there is also a menu for the CallManager4IPBRICK, which lets you configure which buttons are visible and which extensions each user will have available.

Action toolbar features:

 

    • Make calls
    • Transfer calls
    • Transfer to voicemail
    • Pickup Call
    • Listen and speak to an extension
    • End call
    • Record calls
    • The “Filter Box ” allows you to make filters by name or extension number
    • The ” Dial Box ” allows you to write numbers or urls for sip calls
    • The ” Presence Select Box ” allows you to set your status , for example , in case you need to leave