CallManager4IPBRICK is a call management module and is mainly used for receptionists and callcenter supervisors .
It is based on Flash Operator Panel 2 (FOP2) and allows you to manage and monitor the status of extensions, sip trunks, queues and conference calls, of a company, through a simple web interface.
The CALLManager4IPBRICK interface is mainly composed of two areas: The taskbar that allows the user to perform actions, and the viewing area of extensions, queues, trunks and conferences.
In the IPBRICK WEB Interface there is also a menu for the CallManager4IPBRICK, which lets you configure which buttons are visible and which extensions each user will have available.
Action Toolbar Features:
- Make calls
- Transfer calls
- Transfer to voicemail
- Pickup Call
- Listen and speak to an extension
- End call
- Record calls
- The “Filter Box ” allows you to make filters by name or extension number
- The ” Dial Box ” allows you to write numbers or urls for sip calls
- The ” Presence Select Box ” allows you to set your status , for example , in case you need to leave